Role Description

Job Title

ServiceNow CMDB Developer

Experience

• 7+ years of ServiceNow development and administration experience.
• 3+ years of hands-on experience with CMDB, Discovery, and ITOM environments.
• Experience working in Agile/Scrum delivery models.

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).

Mandatory Skills

• Solid expertise in ServiceNow CMDB, Discovery, ITOM, Service Mapping, CSDM, and IRE.
• Experience designing, implementing, and maintaining CMDB architecture, CI classes, attributes, and relationships.
• Hands-on experience with CMDB Health, Data Governance, Reconciliation Rules, and Data Manager.
• Proficiency in JavaScript, GlideRecord, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Experience developing Flow Designer solutions, workflows, Scheduled Jobs, and automations.
• Strong knowledge of REST/SOAP integrations, IntegrationHub,



Import Sets, and Transform Maps.
• Expertise in Discovery configuration, MID Server management, credential management, and Discovery Patterns.
• Experience configuring Identification & Reconciliation Engine (IRE), Identification Rules, and Reconciliation Rules.
• Ability to troubleshoot duplicate CI issues, CMDB data quality issues, ECC Queue, and MID Server issues.
• Experience integrating CMDB with enterprise platforms such as SCCM/MECM, VMware, AWS, Azure, SolarWinds, and Asset Management tools.

Good to Have Skills

• ServiceNow Certified Implementation Specialist – Discovery.
• ServiceNow Certified Implementation Specialist – ITOM.
• Experience with Event Management module.
• Exposure to platform upgrades, testing activities, and root cause analysis.
• Experience in enterprise-scale CMDB governance and compliance initiatives.

Skills

JavaScript, CI Relationships, SOAP

📌 Lead II (Hyderabad)
🏢 UST
📍 Hyderabad