Project Role : Technology Support Engineer

Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills : Microsoft Azure Windows Virtual Desktop

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

The Azure Virtual Desktop Engineer will contribute to technical planning, design, development/integration, and verification/validation of customer s AVD environment. understanding of Cloud Concepts, AVD deployments and handling Intune Infrastructure and Day-to-Day activities.

Roles & Responsibilities:

• Strong knowledge in Managing and troubleshooting of VDI infrastructures. Have performed VDI upgrades and VDI migration from planning through implementation.




• Knowledge on Citrix and Horizon Workplace will be added advantage
• VDI Patch Management and policies configuration.
• Managing VDI license migrations and renewals.
• Strong background with Microsoft SQL Server, IIS, Active Directory Policy Management
• Ability to work with multiple stakeholders internal and external to deliver high customer expectations.

Professional & Technical Skills:

• Must have skill: Microsoft Azure Windows Virtual Desktop, M365 Cloud PC/Intune/other EMM solution and MECM. PowerShell scripting, DevOps terraform knowledge.
• Good to have skill: Citrix, Azure AVD, Cloud PC, SCCM Co-Management, VDI Management
• Understand Azure Landing Zones, Azure Virtual Desktops
• Plan Deployment of Hostpools, AppGroups,
• Expertise in FSLogix Profiles, FSLogix App Masking
• Ability to deploy Automation Runbooks
• Familiarity with Azure Automation Accounts
• Indepth Understanding of Azure Active Directory
• Understan

📌 Technology Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru