Company Description Mas Callnet India Private Limited is an AI-powered contact center accelerator that helps brands convert customer interactions into measurable business growth. For over 20 years, the company has partnered with organizations across India, the US, UK, and Australia to modernize customer experience using advanced AI, smart automation, and human expertise. Mas Callnet delivers omnichannel support across voice, WhatsApp, email, chat, and social media, while also focusing on lost sales recovery and end-to-end customer experience transformation. Its AI automation and intelligence solutions provide real-time insights into customer sentiment, complaint patterns, and operational performance. Brands choose Mas Callnet for its proven track record across diverse sectors, hybrid AI-human delivery model, and robust focus on ROI, retention, and customer satisfaction.
Role Description This is a full-time, on-site Sales Team Leader role based in Dadri.



The Sales Team Leader will be responsible for supervising and guiding a team of sales professionals to achieve individual and team targets, ensuring consistent performance and high-quality customer interactions. Daily responsibilities include monitoring sales activities, coaching team members, reviewing performance metrics, and implementing sales strategies aligned with company goals. The role involves collaborating with operations and customer service teams, preparing reports, forecasting sales, and identifying opportunities to optimize conversion and retention. The Sales Team Leader will also handle escalations, support training initiatives, and promote a culture of accountability, learning, and customer-centric selling.
Qualifications

• Candidates should possess strong Sales skills, including target achievement, pipeline management, and negotiation.
• Candidates should possess Team Management skills, such as coaching, performance monitoring, and mentoring diverse sales teams.
• Candidates should possess Customer

📌 Sales Team Leader (Dadri)
🏢 MAS CALLNET INDIA PRIVATE
📍 Dadri