Job title: Manager Operations
• To prepare/review accurate Reconciliations packs of Alternative / Traditional fund portfolios on timely basis with expected quality.
• Will be responsible to ensure quality control for several portfolios of Alternative / Traditional funds for multiple locations.
• Promote relentless focus on service quality across Alternative / Traditional Fund portfolios
• Implement key changes in the process and deliver continuous process improvement.
• Be a focal point of contact for any fund specific / technical queries and issues within the process.
• Complete user acceptance testing / deliver process Improvements / act as alternate for 1st line manager.
In this role, you will:
Impact on the Business/Function
• Ensure that support rollout of recent products / activities is within Reconciliations’ scope.
• Drive efficiencies through automation / efficiencies in connectivity model
• Engage and participate in the deployment of defined business solutions to remove manual processes.
• Ensure Active participation and support of migration / re-migration of funds.
• Ensure high level department initiatives, regulatory, compliance and reduce risk.
• Formulate and implement robust control mechanism to eliminate risk (if any)
Customers / Stakeholders
• Responsible for supporting Fund Services - Reconciliations, covering Europe / MENA / APAC for single or multiple clients
• Primary independent responsibility of reviewing Reconciliations packs and performing maker activities as and when required.
• Responsible for raising the exceptions with appropriate teams to ensure the actions of the same before finalizing the pack.
• Be the primary contact for Business Partners in relation to any query related to Reconciliations.
• Participate and provide high level support to the Manager in delivery of Reconciliations packs and creating efficiency in the process.
• Independently develop and maintain mutually respectful & successful relationships with internal customers &
📌 Manager Operations (Kolkata)
🏢 HSBC
📍 Kolkata