Job Title: Team Leader Checker Acct Servicing and Mnt
To critically and holistically assess and verify unsecured/secured applications for salaried/self-employed customers within approved policies, procedural guidelines, within stipulated Service Level Agreements. Conduct prescribed due diligence of financial documents to determine customer affordability and suggest recommendations to team mangers/business. Ensure comprehensive checks on an application before the Bank’s decision to lend to a customer, keeping in mind local market knowledge.
Responsible for leading the team of processors responsible for account onboarding activities.
Governance and Committee Memberships
• Be an active part of Internal committee (by self-nomination)
• Engage actively in the GSC site committee activities where applicable

In this role, you will:
• Meet and exceed PLA and KPI targets (Quality, RPH and Operating Efficiency). Maintain strict adherence to schedule.
• Ensures applications are assessed and verified consistently, objectively, with uniform application of policy, procedure and guidelines.




• Identify and escalate potential risks, operational and otherwise.
• Ability to be versatile and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
• Contribute for continuous process improvement to reduce the cost and enhance the end customer experience.
• Support achievement of team objectives.
• Participate actively in employee development activities like coaching/feedback.
• Mandatory and other training completion and performance to be owned by self.
• To be aware of the Operational Risk scenario associated with the role and ensure that all actions align to mitigating the same.
• Conduct self and make informed decisions that protect HSBC values, reputation and business.
• Able to assimilate a large amount of information and make effective decisions on a wide range of issues.
• Identify and in

📌 TEAM LEADER CHECKER ACCT SERVICING AND MNT (Hyderabad)
🏢 HSBC
📍 Hyderabad