Job title: Client Manager
• This role is part of Onboarding and Servicing within CIB Client Services (CIB) within CIB COO. The function is accountable for ensuring that HSBC consistently provides exceptional service to its clients. The CIB Value Stream oversees all "Change" and "Run" delivery across its Sub Value Streams, including Onboarding, CDD/KYC, Servicing, Credit Analysis Unit (CAU), Issuer Services Operations (ISV Ops), Exits, and Regulatory Business Support. The Value Stream comprises a multidisciplinary team from Business, Technology, DBS Operations, Transformation, and Risk and Compliance, supporting two of HSBC's business lines: the HSBC Global Commercial Bank (CMB) and the HSBC Global Banking & Markets (GBM).
• CIB is a globally aligned function supporting GBM/CMB wide businesses and all elements of the client lifecycle including onboarding (from point of agreement to on-board through to ability to trade) and servicing. The Servicing teams support account maintenance services for RM and clients as part of onboarding and ongoing relationship maintenance and GTS client services.




• The role of Onboarding Manager forms part of NTB & RBS teams supporting either of the activities. The role holder is required to manage their portfolio of clients or activities. Client Onboarding Manager in investment banking is responsible for managing the complex process of integrating recent clients into the bank’s services while ensuring compliance with regulatory standards, enhancing the client experience, and streamlining operational efficiency.

Governance and Committee Memberships (membership of ExCos, Risk Management Meeting)
• None

In this role, you will:
Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)
• Individual is responsible to ensure seamless and timely onboarding of their portfolio and overall accountability in capacity of individual contributor role. Where target dates are unachi

📌 Client Manager (Bengaluru)
🏢 HSBC
📍 Bengaluru