Job title: Manager, Regional Collections Analytics
Business Consulting job family is structured to address end-to-end business needs. Members of this Job Family are differentiated by their capability of providing the required consultation & work with end-business by way of assessing the requirements, identifying the right analytical solution that can solve for the business problem, and developing the same for execution – often covering areas of business growth, improving customer experience, limiting risk exposure, enhancing internal business processes etc. They are required to, as necessary, embed agile & exploratory practices into their approach as needed, and retain the flexibility to change track to adopt other solutions based on changed scenarios, to deliver on effective results. This talent group can be tapped into for providing solutions for varying areas including improving existing processes, technology, and approaches by embedding exploratory & analytics & taking it forward with a consulting mind set.
In this role, you will:




Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.) may include a subset of the listed items, depending on the specific needs of the role
• Demonstrate excellent analytical ability with conceptual understanding of how Workload Distribution, Productivity, Capacity Planning, SLA work and operation cost in tandem for efficiency. Prepare workforce and capacity summary for management reviews.
• Act as an SME/consultant on analytical solutioning for the business problem at hand for multiple businesses/regions. Data management and governance using state-of-the-art methods.
• Create new tools and methodologies and develop recommendations to solve complex analytical problems using various techniques including ML and AI.
• Develop forecasting models and framework to improve forecast accuracy by incorporating historical trends, recent drivers and ongoing enhancement to

📌 Manager,Regional Collections Analytics (Hyderabad)
🏢 HSBC
📍 Hyderabad