09 Oct
|
HSBC
|
Bengaluru
Job title: Assistant Director, Fraud Product Manager
In this role, you will:
• Lead end-to-end program management for digital fraud initiatives.
• Develop and maintain detailed project plans, ensuring timely execution and delivery of milestones.
• Own and prioritise the product roadmap for digital fraud detection and prevention capabilities.
• Collaborate with IT teams to design, architect and support implementation of fraud detection systems tailored to digital fraud risks (e.g., scams, ATO/ACTO, mule activity, digital payments and online journeys).
• Act as the primary point of contact for stakeholders, providing regular updates on project progress and addressing concerns.
• Build and maintain strong relationships with cross-functional teams.
• Provide regular updates to stakeholders, addressing concerns and ensuring transparency in project progress.
• Help define product requirements and work with teams like engineering and design to build digital fraud prevention tools.
• Test products, gather feedback, and suggest improvements.
• Ensure timely delivery of product features and enhancements, keeping stakeholders informed of progress and addressing roadblocks proactively.
• Research industry trends and new technologies to find ways to improve our products.
• Look at what competitors are doing and share ideas with the team.
• Learn about Generative AI and other tools and help figure out how they can be used in digital fraud detection, scam prevention and customer protection.
• Work with data science teams to analyse digital fraud patterns and improve our products.
• Work closely with senior product managers and other departments to support product goals.
• Prepare reports and presentations to share updates and findings.
• Maintain a strong focus on delivering high-quality solutions within agreed timelines, ensuring alignment with business objectives and customer experience across digital channels.
• Build and maintain robust working relationships with key stakehold
📌 Assistant Director,Fraud Product Manager (Bengaluru)
🏢 HSBC
📍 Bengaluru