Company Profile: KOTT SOFTWARE PRIVATE LIMITED is a well-established, ISO 9001:2015, 100% EOU company into Offshore Software Development and Enterprise Product development since 1997 to its dedicated global clientele.

KOTT SOFTWARE is a pioneer in offering client-centric, robust business solutions based on its enterprise solutions and applications and is acknowledged as a leader among its peers. Kott Software has an extended software application development and support teams in Kochi. The teams will handle its existing applications portfolio in terms of product development, ongoing support, and maintenance, develop and deliver solutions for recent initiatives and ensure seamless delivery and customer satisfaction and success. Towards this,we are looking for highly skilled Software Implementation and Support Specialists to contribute towards product implementation and client support.

Work Location : Kochi, India

Product Domain: Human Capital Management (HCM)

The Opportunity

Join Kott Software as we scale our premier US-based HR Tech platform,



EMPTrust HR.As an Software Implementation & Support Specialist, you aren’t just "closing tickets"—you are a strategic partner to Fortune 500 companies, helping them modernize their workforce through our cloud-based SaaS solutions. You will act as the vital link between our US-based clients, onsite team and our India-based developmentteams.

Your Core Mission

You will drive customer success by ensuring seamless software deployment and providing high-level technical advocacy. Your goal is to transform complex client requirements into functional SaaS configurations while maintaining world-class support standards. You will have to have a good grip of the application modules to ensure customer satisfaction and success.

Key Responsibilities

• Implementation & Configuration: Lead the technical setup of SaaS modules, configuring cloud environments to align with specific US client workflows and business rules.
• Strategic Client Lia

📌 Software Implementation (Kochi)
🏢 Kott Software Pvt.Ltd
📍 Kochi