LOCATION

Vashi-Mumbai / Electronic City -Bangalore

DOMAIN

Windows Server

Resource Type

L2

Job Type

247 Rotation Shift

Required IT Experience

Minimum 4-6 years of working experience in Windows Server OS with hands on experience of troubleshooting and knowledge of DHCP , DNS , DC /ADC /AD installation, deployment experience in Windows Server Administration / System Administration / Wintel Admin

Qualification

Graduation in any discipline

Certifications

MCP /MCSA

Role Purpose

Manage and Support customer as Windows Server Support L2 Engineer and provide support and perform troubleshooting as per issue. Perform Security Health Check of Windows servers and other compliance. Perform timely Patch management as per the Schedule. Perform Change Management as per the process. Controller, DNS Servers, DHCP Servers, File Server.

JOB RESPONSIBILITIES

Skills/Knowledge requirement

MCP /MCSA

- Review of daily/weekly/monthly checklist

- Event log analysis at regular interval for maintaining the integrity of servers

- Repeat Incident / Alert Analysis

- Managing / reconfiguring of DHCP scopes and reservations

- Managing / reconfiguring of DNS

- System State backup

- Managing / reconfiguring terminal services, cluster services, file servers, CA

- Servers & KMS

- Necessary support for restoration or drill

- Preparation of MIR for Major Incidents





- Reinstallations raise due to incidents

- Vendor coordination

- Incident / Request Fulfillment / Change management

- Create Various Infra reports and share with Banks IT Team

- Cloud Windows Server provision & Hardening

Coordinating with different lines of services with SLA.

3rd party vendor coordination for visit and troubleshooting

Controlled shutdown and restart of services and dependencies

Console operations verify system availability

Monthly check of assets against CMDB

Daily Operating System alert handling and response

Quarterly / half yearly Admin password maintenance and scheduling

Ticket Status Check and Update

Respond to False Positive Alerts

Incident Escalation and Progress Monitoring and handling

Monitoring of DHCP Scopes

Change and Deletion of DHCP scope entries

Change and Deletion of DHCP Scopes

Basic knowledge of Storage, network and security

Sound Knowledge of Windows server OS 2008 , 2012 & above.

MCP /MCSE / VCP or equivalent certification is desired

Sound Knowledge on DC /ADC/ DHCP Etc.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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