Role & responsibilities

This leader will be responsible for driving strategic accounts delivery, business strategy and growth.

- Responsible for the delivery of all Strategic accounts/Programs/projects:
- Lead, mentor, retention and motivate high performance resources for seamless

delivery across engagements for all clients

- Establish operating procedures, work assignments, planning, and all project

management activities across the delivery organization and meet targets for project

revenue, profitability and utilization

- Design and implement frameworks for performance optimization, scalability,

security, reusability for delivery excellence and customer delight

- Take complete ownership for Delivery Governance of all the accounts and carry out

regular project audits to evaluate SLA, compliance and quality

- Maintain key customer relationships. Lead the new customer acquisition initiatives.
- Collaborate with internal functional organisations like practice/Competency,

operations, sales teams to achieve business targets

- Provide strategic direction, motivation, leadership & proven general management ability to

successfully increase profitability.





- Formulate strategic and growth plan to increase business size and profitability of the

Healthcare programs/ projects.

- Work closely with peers and other members of the Senior Leadership in the BU to

formulate and implement long term growth strategy for the BU and Organization.

- Enable a outstanding engineering culture with the right people, processes and innovation

and set the right performance standards to deliver strategic business out comes

- Ensure that internal projects and initiatives related to project delivery are aligned

with overall business strategy and priorities of the firm

- Create a leadership pipeline to drive and sustain the future growth
- Diagnose project delivery issues and initiate actions to maintain or improve levels of

service

- Introduce best practices, agile methodologies and engineering standards; institute

change when necessary and appropriate

- Lead all change management initiatives and create a high-performing environment

where Execution, Quality and Innovation thrive

📌 MNC Co Delivery Head Segment Head For Healthcare & Lifesciences pune
🏢 Staffing Services
📍 Pune