09 Oct
|
HDFC Bank
|
Bengaluru
09 Oct
HDFC Bank
Bengaluru
Role & responsibilities
Manage Classic portfolio by acquiring recent customers, deepening relationships through cross-selling, and retaining customers by delivering exceptional service. Aim to become the primary banker for Classic relationships and maximize wallet share.
Key Responsibilities
- Ensure Sales responsibilities are completed.
- Managing Classic Portfolio
Manage benchmark customer numbers in the portfolio.Group customers with family members for enhanced relationships.Achieve income-generating product benchmarks.Enhance customer group profitability and wallet size.Update CRM with detailed customer interactions.
- Customer Services
Deliver quality customer service and resolve complaints within TAT. Promote direct banking channels and assist customers.Ensure timely account opening and customer communication.Operations
- Maintain daily sales reports.
Ensure quality acquisition of savings and current accounts.Cross-sell products like Demat, Bill Pay,
and Advisory.Monitor large account movements and prevent attrition.Promote third-party products like MF, Insurance, and Bonds.Ensure error-free documentation for account opening and instructions.
- Adhere to KYC norms and maintain 5-S standards.
Manage locker operations and standing instructions.Update CRM for asset leads and weed-out database.
Preferred candidate profile
Minimum experience in years 3
Exposure to Portfolio Management segment (Preferred)
Sales and Influencing Skills
Banking Product & Process Knowledge
NRI Product and Regulatory Knowledge
Planning and Organizing Skills
Good Communication skills
Knowledge of Competition & Current trends in financial Industry.
Location: Koramangala, MG Road, Richmond Road, Cox Town, JP Nagar, Jayanagar, Whitefield, Electronic City, Marathahalli, Indiranagar, Yelahanka, Rajajinagar, Millers Road, Old Airport Road
📌 Walk in Drive PB Classic Across Bangalore (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru