Hiring for Leading ITES Company In Gurgaon for Customer Support

A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walkin Time : 11 am to 3 Pm

To Apply for this Job Role:

WhatsApp Your CV @ (phone hidden)

Or, Call Our HR Team at the Number Mentioned Below:

Shweta (phone hidden)

Rachel (phone hidden)

Hasmeet (phone hidden)

Shifa (phone hidden)

Atba (phone hidden)

JOB LOCATION & SALARY

GURGAON

1: Graduate/UG with min 1 Year Exp in BPO

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6:



Excellent Communication Skills

7: Immediate Joiners Preferred

Key Responsibilities:

Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and skilled attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

📌 Senior Executive : Voice Support : 4.5 LPA : Grads & UG : Apply Now (New Delhi)
🏢 Outpace Consulting Services
📍 New Delhi