Role Overview: We are seeking an experienced Senior Digital Banking Consultant / Lead Business Analyst to drive large-scale digital transformation initiatives for a premier banking program in Mumbai. This role will lead the end-to-end design, enhancement, and operationalization of assisted and DIY digital onboarding journeys, with a primary focus on Corporate Salary Accounts and liability products.

Key Responsibilities:

- Lead the end-to-end requirement engineering, journey mapping, and implementation for assisted and DIY digital corporate salary account onboarding.

- Define frictionless digital onboarding funnels, screen flows, exceptions handling, and omni-channel customer experiences.

- Author comprehensive Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process workflows, and acceptance criteria.

- Drive cross-functional alignment across Business Heads, Product Owners, Technology Architecture, Risk, Compliance, Operations, and External Integration Partners.

- Manage delivery roadmaps, lead User Acceptance Testing (UAT), review test cases, track defect resolution, and supervise operational go-live readiness.

- Embed automated cross-sell journeys within onboarding workflows (credit cards, asset products, overdrafts).

- Monitor post-launch onboarding KPIs, funnel drop-off metrics,



and operational throughput to recommend continuous journey improvements.

Mandatory Requirements:

- 10 to 15 years of hands-on experience in Digital Banking, FinTech Consulting, Business Analysis, or Product Management.

- Deep functional and regulatory knowledge of CASA, Corporate Salary Accounts, Liabilities, KYC, CKYC, and V-CIP mandates.

- Demonstrated track record delivering complex banking digital channel transformation programs.

- Working comprehension of Open Banking APIs, enterprise CRM systems, BPM/workflow orchestration engines, and digital identity platforms.

- Exceptional multi-stakeholder management, consensus-building, and communication skills.

Education & Preferred Credentials:

- Full-time Bachelors Degree in Engineering, Technology, or Finance; MBA/PGDM preferred.

- Skilled certifications in Agile/Scrum (CSPO, PSPO), Business Analysis (CBAP), or Project Management (PMP) are a strong advantage.

Engagement Details:

- Role Type: Contract to Hire (C2H)

- Work Location: Airoli, Mumbai (Work from Office)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Business Analyst - Sr Digital Banking Consultant - Digital Journeys (Mumbai)
🏢 IBU Consulting
📍 Mumbai