:" Job Summary:

We are looking for an experienced and highly organised Travel Operations Manager to oversee and manage end-to-end travel operations for domestic and international tour packages. The candidate will be responsible for handling operational planning, vendor coordination, team management, customer satisfaction, and the smooth execution of travel services.

Key Responsibilities:

- Manage daily travel operations and ensure smooth tour execution.
- Coordinate with hotels, transport providers, airlines, guides, and vendors.
- Supervise booking confirmations, itineraries, vouchers, and travel documents.
- Handle group tours, FIT bookings, corporate travel, and customised packages.
- Monitor operational quality and customer satisfaction.
- Resolve travel-related issues and emergencies efficiently.
- Manage operational budgets and vendor negotiations.
- Train and supervise operations team members.
- Ensure timely payments, documentation, and service delivery.
- Coordinate with sales and marketing teams for package planning and execution.
- Develop standard operating procedures (SOPs) for operations management.
- Maintain robust relationships with travel partners and suppliers.

Required Skills:
- Strong knowledge of domestic and international travel operations.
- Excellent leadership and team management abilities.
- Vendor management and negotiation skills.
- Problem-solving and crisis management capabilities.




- Good communication and customer service skills.
- Ability to manage multiple bookings and deadlines.
- Knowledge of travel software, itinerary planning, and reservation systems.

Qualifications:
- Bachelors degree in Travel & Tourism, Hospitality, Business Administration, or related field.
- 3-7 years of experience in travel operations or tour management.
- Prior experience in handling team operations preferred.

Additional Requirements:
- Experience in pilgrimage tours, international holidays, corporate travel, or luxury travel operations will be preferred.
- Ability to work under pressure during peak travel seasons.
- Strong attention to detail and operational planning skills.
- Knowledge of hotel contracting, transport handling, and tour costing will be an added advantage.

Additional Benefits:
- Performance-based incentives.
- Career growth opportunities.
- Travel opportunities and familiarisation trips.
- Vendor networking and industry exposure.

Salary:

Salary will depend on experience, destination expertise, operational management skills, and leadership abilities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Travel Operations Manager (New Delhi)
🏢 Tripknock Leisure
📍 New Delhi