Role & responsibilities

- Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices.

- Design, develop, and update training materials, process documents, and assessments.

- Evaluate training effectiveness and gather feedback for continuous improvement.

- Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities.

- Provide ongoing floor support for process clarifications and performance enhancement.

- Maintain accurate training and coaching records and performance reports.

Preferred candidate profile

- Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare).

- Solid knowledge in billing, payment posting, denial management, and AR follow-up.

- Excellent communication, coaching, and presentation skills.

- Ability to manage multiple batches and deliver impactful coaching/training sessions.

- Prior experience as a Process Coach or RCM Trainer is highly preferred

Contact details:

Nikitha Isaac V S-Senior HR Specialist

(phone hidden)

Kindly share your resume to this number via whatsapp.

📌 Hiring For Experienced Process Coach-RCM Operation@ Technopark (Thiruvananthapuram)
🏢 Prochant
📍 Thiruvananthapuram