Client Delivery and Account Manager (Agile/Scrum)

- Onsite: Surat
- Remote: Available
- Budget: 8 LPA to 10 LPA
- Immediate Joiners Preferred

Key Responsibilities

- Client Management: Build and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Project Delivery: Oversee project delivery, ensuring alignment with Agile principles and Scrum practices.
- Team Coordination: Collaborate with cross-functional teams to ensure timely and successful project execution.
- Performance Tracking: Monitor project performance and implement improvements as necessary to enhance client satisfaction.
- Communication: Effectively communicate project status, updates, and challenges to clients and internal stakeholders.
- Problem Solving: Identify potential issues and proactively address them to ensure smooth delivery.

What Were Looking For

Core Skills

- IT Project Management: Strong experience in IT project management and Agile delivery frameworks.
- Scrum Expertise: Hands-on expertise in Scrum methodology and Agile practices.
- Technical Knowledge: Solid understanding of SDLC, DevOps, and cloud-based environments.
- Tool Proficiency: Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar.
- Consultative Approach: Consultative,



commercially-minded approach to client conversations - comfortable discussing scope, renewals, and growth, not just delivery status.

Functional Strengths

- Multi-Project Management: Ability to manage multiple projects/accounts simultaneously.
- Leadership Skills: Strong leadership, problem-solving, and decision-making skills.
- Communication Skills: Excellent communication, stakeholder management, and reporting abilities.
- Business Orientation: Consultative selling and business-value orientation.

Experience & Qualifications

- Experience: 4+ years of experience in IT project management.
- Agile/Scrum Experience: Proven experience working in Agile/Scrum environments.
- Team Management: Experience managing distributed or cross-functional teams.
- Client Relationship Management: Experience owning client relationships, renewals, or account growth is a solid plus.
- Industry Exposure: Prior exposure to IT services, fintech, SaaS, or digital platforms is preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Client Delivery & Account Manager (Agile/Scrum) (India)
🏢 GLOBELANCE
📍 India