09 Oct
|
Rivera Manpower Services
|
Bengaluru
09 Oct
Rivera Manpower Services
Bengaluru
WE ARE HIRING INTERNATIONAL VOICE PROCESS!
Processes: Banking & Telecom
Role: International Voice Customer Support Executive
CTC: Up to 6 LPA+30k Joining Bonus
Cab Facility: 2-Way Cab Provided
Shifts: UK / US Shifts
Job Description:
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team, supporting customers across the Banking and Telecom sectors.
Roles & Responsibilities:
- Handle inbound and outbound customer calls for international banking and telecom processes.
- Provide excellent customer service and resolve customer queries efficiently.
- Assist customers with account-related queries, banking transactions, billing, payments, and telecom services, depending on the assigned process.
- Ensure effective client handling and professional communication.
- Identify customer concerns, troubleshoot issues, and provide appropriate resolutions.
- Maintain accurate customer records and update interactions in CRM systems.
- Follow quality standards, process guidelines, and data confidentiality requirements.
- Achieve customer satisfaction, productivity, and quality targets.
Candidate Requirements:
- Excellent English communication skills.
- Strong customer service and problem-solving abilities.
- Comfortable working in rotational UK/US shifts.
- Customer support or international voice experience is preferred.
- Ability to work in a fast-paced, target-driven setting.
What We Offer:
Salary package up to 6 LPA+30k Joining Bonus
Convenient 2-way cab facility
Prospect to work with international Banking & Telecom processes
Professional growth and career development
Interested candidates can apply now!
Contact
Nithin- (phone hidden)
(If the Number is busy share your resume to the given Whatsapp Number - (phone hidden))
📌 Hiring For International Voice process salary upto 6.5LPA! (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru