- Conduct thorough call audits to ensure compliance with quality standards and identify areas for improvement.
- Analyze data and provide insights to enhance customer satisfaction and service quality.
- Collaborate with teams to implement process improvements and resolve quality-related issues.
- Develop and maintain documentation of audit procedures and results.
- Identify trends and patterns in audit findings and recommend changes to management.
- Participate in training sessions to improve knowledge and skills in call auditing.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Jr Quality Analyst - Call audit (Chennai)
🏢 Nibav Home Elevators
📍 Chennai
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