Job Description

Software Engineer, Identity Product Engineering

*This role is in Pune, India. You will be required to work in the office 2-3 days per week.

About SailPoint:

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of enterprise companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Built on a foundation of AI and ML, our Identity Products, the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

About you and the role:

SailPoint is seeking a Software Engineer to join our Feature teams for the Identity product. In this role, you are responsible for increasing the quality of Identity and developing solutions to customer reported issues. You are responsible for writing quality code in addition to debugging complex problems. You will work closely with the broader Engineering team, as well as Support, and occasionally communicate directly with customers to assist in L3 Support escalations. We’re looking for candidates with a strong work ethic who can work with a team of very experienced Software Engineers and Testers. Lack of experience in a particular technology/platform is not a showstopper if there is a skill of immediate usefulness, as well as a commitment to continual learning.

* Your role includes fixing product/security bug, enhancing product supportability and assisting tech support or professional services on the technical queries

Roles and Responsibilities :

- Design, develop, test,



deploy and maintain large-scale Java-based applications using Spring Boot.
- Collaborate with cross-functional teams to identify and resolve complex technical issues through troubleshooting and escalation management.
- Ensure high availability, scalability, security, and performance of cloud-based systems on AWS platform.
- Participate in code reviews to ensure adherence to coding standards, best practices, and sustainability principles.

Job Requirements :

- 13-22 years of experience in Java development with expertise in Spring Boot framework.
- Robust understanding of AWS ecosystem including EC2 instances, S3 buckets, Lambda functions etc. .
- Experience with troubleshooting complex technical issues using various tools such as log analysis logs etc. .
- Proven track record of working on large-scale projects involving multiple stakeholders.

Roadmap to Success:

First 30 Days - Onboarding & Discovery

Set up local test and development environments. Schedule introductory meetings with peers across Engineering and Support. Review documentation on L3 escalation procedures.Deep understanding of the Identity product offering, the Java/J2EE technology stack, and the internal process for handling customer-reported issues.

Days 31-60 - Active Contribution & Debugging

Partner with other developers to reproduce and debug complex customer issues. Begin developing solutions for initial tickets.



Contribute to UI components and REST-based web services.Successful transition to hands-on coding, delivering high-quality solutions for customer issues, and seamless collaboration within the Feature team.

Days 61-90 - Independence & Quality LeadershipIndependently handle complex L3 escalations and communicate directly with customers. Expand unit testing coverage using frameworks like TestNG/JUnit. Share knowledge with the team.Consistent delivery of quality code, proactive prevention of future escalations through improved test coverage, and establishing oneself as a reliable team expert.

About SailPoint India and our Benefits:

Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals.

Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong perks:

- Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint.

- Company sponsored health-checkups for employees and discounted rates for dependents

- Annual performance bonus

- Private equity at certain levels

- 24 Leaves every year in addition, 10 holidays

- Flexible Work hours

📌 Senior Staff Software Engineer (Pune)
🏢 Sailpoint Technologies
📍 Pune