Job Summary

Role Summary: The Security Analyst should work as a support analyst for the Microsoft Entra ID solution, key delivery outcomes expected from this role are:

- Analyze and resolve L2, L3 tickets
- Application Onboarding in Entra ID - Standard, out of the box patterns (SAML, OAuth/OIDC, SCIM)
- Application customization - JavaScript driven
- Positive understanding of MFA, Passwordless authentication (FIDO2) and Identity Proofing
- Support production incidents, restore the service availability within SLA targets
- Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
- Create SOP documents for L1 service desk team
- Flexible working in shifts as per roster rotation.
- Up-skilling - Ping AIC, 1KOSMOS under the scope of the CIAM Operations

Location: Tamil Nadu, India

Requirements

- Education Requirements: Minimum Bachelor Degree: BE degree in Computer Science, Information Security, or a related field.
- Years of Experience: 2-5 years
- Minimum 3 years of relevant support experience in Entra ID.
- Basic Qualifications:




- 2-5 years of experience in operations support leveraging Entra ID. Other CIAM solutions like OKTA, Ping Access/Ping Federate, ForgeRock Open AM experience is acceptable, but Entra ID experience (minimum 3 years) is mandatory.
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication.
- Technical Skills:
- Hands-on operations support experience in Entra ID. L2/L3 tickets, App Onboarding.
- Preferred Qualifications:
- CIAM Implementation and Operations support experience.
- Exposure to Workforce access management implementation and multi-factor authentication.
- Scripting and Java development experience

Job Type: Permanent

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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