Role Overview:

We are looking for an experienced Process Trainer to drive training and capability development for our Market Development / Sales teams. The role will focus on onboarding, upskilling, sales process training, performance improvement, and driving business outcomes through effective training interventions.

Key Responsibilities:

- Design and deliver onboarding, refresher & upskilling training for Sales teams.
- Train teams on sales processes, product knowledge, customer handling and objection handling.
- Conduct mock calls, assessments and feedback sessions.
- Identify performance gaps and create targeted training interventions.
- Develop training content, SOPs, playbooks and assessments.
- Track training effectiveness and impact on conversion, productivity, revenue and quality metrics.

Requirements:

- 48 years of experience in Training, preferably Sales / Inside Sales / Market Development.




- Solid understanding of sales funnel, lead conversion, objection

Handling and revenue metrics.

- Experience in training large teams, preferably 20+ members.
- Excellent communication, presentation and facilitation skills.
- Strong data-driven and performance-oriented approach.
- Internet, matchmaking or service industry experience will be an to drive training
- and capability development for our Market Development / Sales teams. The role will focus on onboarding, upskilling, sales process training, performance improvement, and driving business outcomes through effective training interventions.

Interested candidates can share their updated CV:

Roshani
(phone hidden)
[email protected]

📌 Sales Trainer - Shaadi.com (Mumbai)
🏢 People Group
📍 Mumbai