Create a calm, coordinated welcome for every patient and family.

Responsibilities

- Welcome and assist patients and attendants with warmth and professionalism.
- Manage patient registration, appointments, billing, and check-in/check-out processes.
- Coordinate patient flow and appointments with doctors and nursing teams.
- Handle patient queries and provide transparent information about services and processes.
- Maintain accurate patient records and required documentation.
- Coordinate with the clinical team regarding appointments, reports, and patient requirements.
- Manage phone calls, WhatsApp communication, and other patient enquiries.
- Ensure the reception and waiting area is organized and patient-friendly.
- Handle patient concerns professionally and escalate clinical or operational issues when required.

Requirements

- Graduate in any discipline; healthcare/hospital administration background preferred.




- Minimum 1-2 years of experience in a hospital, clinic, diagnostic centre, or healthcare setting.
- Prior experience in cancer care / oncology or chemotherapy day-care is preferred.
- Good communication skills in English and Hindi.
- Comfortable with basic computer applications and patient-management systems.
- Strong interpersonal, organizational, and multitasking skills.
- Empathetic, professional, and patient-centric approach.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Receptionist / Front Desk Executive (New Delhi)
🏢 BigOHealth
📍 New Delhi