09 Oct
|
Lenskart
|
Bhiwadi
About the Role
We are looking for an experienced QA Manager to own end-to-end quality operations at our Bhiwadi manufacturing plant. The role will drive IQC, In-Process QC, Final QC, Vendor Quality, RCA/CAPA and Quality Excellence across plant operations.
Key Responsibilities
• Lead end-to-end IQC, In-Process QC & Final/Packaging QC
• Drive RCA, CAPA, 5 Why, Fishbone & Pareto Analysis
• Monitor Quality KPIs QC Pass %, IQC Rejection, Return Rate, Audit/Fatal Scores
• Manage Vendor Quality & Incoming Quality for frames, lenses & accessories
• Lead and coach a large QA/QC team of 6070 members
• Handle customer/leadership/CEO-level quality escalations within defined TAT
• Drive SOP adherence, process audits & quality improvement initiatives
• Coordinate with Dispatch, Warehouse, Logistics, Procurement, Category & CS
• Prepare daily/weekly Quality MIS,
dashboards & audit scorecards
• Manage manpower planning, shift coverage and QA team performance
Must-Have Skills
QA/QC – Manufacturing / Fulfillment
IQC | IPQC | OQC | Sampling & Defect Classification
RCA | CAPA | 5 Why | Fishbone | Pareto
Quality Audit & Process Improvement
Vendor Quality Management
Excel / Google Sheets & Quality MIS
Robust Team & Stakeholder Management
Preferred
Eyewear / Optical / Precision Product experience
Manufacturing / D2C / FMCG / Consumer Durables / Warehouse Quality
Experience handling high-volume operations & critical escalations
Candidates based in Bhiwadi / NCR or willing to relocate
📌 Quality Assurance Manager (Bhiwadi)
🏢 Lenskart
📍 Bhiwadi