Responsibilities

- Design, develop, and maintain customer communication solutions using OpenText Exstream.
- Create and customize document templates for statements, invoices, policies, contracts, notices, and customer correspondence.
- Develop and maintain Exstream applications, workflows, and automation processes.
- Build dynamic, personalized, and multi-channel communications (print, email, SMS, web, and mobile).
- Integrate Exstream with enterprise applications, databases, CRM, ERP, and content management systems.
- Analyze business requirements and translate them into scalable communication solutions.
- Ensure compliance with branding, regulatory, and customer communication standards.
- Troubleshoot document generation issues and optimize system performance.
- Support production deployments, upgrades, and release activities.
- Collaborate with business analysts, architects, QA teams, and stakeholders throughout the SDLC lifecycle.

Technical Requirements
- Primary skills: Technology->CRM->HP Extream




- Advanced conceptual understanding o fat l easton e programming language
- Advanced conceptual understanding o fone database an done operating system
- Understanding of soft wa reengineering with practice i nat l easton e project
- Ability to contribute in medium to complex tasks independently
- Exposure to design principles and ability to understand design specifications independently
- Ability toru n test casesa n d scenarios asper the plan
- Ability to accept and respond to production issues and coordinate with stakeholders
- Positive understanding o fs d l c
- Analytical abilities
- Logical thinking
- Awareness of latest technologies and trends

Educational Requirement
- MCA
- MSc
- MTech
- Bachelor of Engineering
- BCA
- BSc
- BTech

Preferred Skills
- Technology->Digital Experience Platforms->OpenText Exstream Communication

Service Line

Digital Experience

📌 Senior Systems Engineer (Bengaluru)
🏢 Infosys
📍 Bengaluru