Job Summary

Design, develop, and maintain digital adoption solutions using Whatfix.

Create interactive walkthroughs, smart tips, task lists, pop-ups, beacons, and self-help widgets.

Configure contextual guidance and user journeys to improve application adoption and user experience.

Implement onboarding and training solutions for enterprise applications such as CRM, ERP, HRMS, and custom web applications.

Integrate Whatfix with business applications and analytics platforms.

Develop role-based and personalized user guidance experiences.

Configure surveys, feedback collection, and user engagement initiatives.

Monitor Whatfix analytics and adoption metrics to identify improvement opportunities.

Collaborate with business stakeholders, product owners, training teams, and developers.

Perform testing, troubleshooting, and optimization of digital adoption content.

Ensure governance, accessibility, and compliance standards are followed.

Technical Requirement





- Primary skills:Domain->Digital Commerce->Digital Commerce Platforms
- Knowledge of design principles and fundamentals of architecture
- Understanding of performance engineering
- Knowledge of quality processes and estimation techniques
- Basic understanding of project domain
- Ability to translate functional/non functional requirements to systems requirements
- Ability to design and code complex programs
- Ability to write test casesa n d scenarios based on the specifications
- Valuable understanding o fs d l c and agile methodologies
- Awareness of latest technologies and trends
- Logical thinking and problem solving skills along with an ability to collaborate

- Educational Requirement:MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
- Preferred SkillsDomain->Digital Commerce->Digital Commerce Platforms
- Service LineDigital Experience

📌 Technology analyst (Pune)
🏢 Infosys
📍 Pune