Responsibilities

- Design, develop, and maintain customer communication solutions using Quadient Inspire Suite.
- Create and manage personalized customer communications for email, SMS, print, web, and mobile channels.
- Develop templates, forms, customer correspondence, statements, notices, invoices, and marketing communications.
- Configure and optimize Quadient Inspire Designer, Interactive, Automation, and Scaler components.
- Integrate customer data from CRM, ERP, databases, and enterprise systems.
- Implement agile content, business rules, personalization, and conditional messaging.
- Support campaign execution and customer journey communication requirements.
- Collaborate with marketing, business, product, and technology teams to understand communication needs.
- Perform testing, troubleshooting, deployment, and production support activities.
- Ensure compliance with branding, accessibility, regulatory, and governance standards.
- Analyze communication effectiveness and recommend optimization opportunities.

Technical Requirements




- Technology->Digital Experience Platforms->CS - Customer Experience Management Platform->Quadient Inspire
- Advanced conceptual understanding o fat l easton e programming language
- Advanced conceptual understanding o fone database an done operating system
- Understanding of soft wareengineering with practice i nat l easton e project
- Ability to contribute in medium to complex tasks independently
- Exposure to design principles and ability to understand design specifications independently
- Ability toru n test casesa n d scenarios asper the plan
- Ability to accept and respond to production issues and coordinate with stakeholders
- Good understanding o fs d l c
- Analytical abilities
- Logical thinking
- Awareness of latest technologies and trends

Educational Requirements
- MCA, MSc, MTech, Bachelor of Engineering, BCA, BSc, BTech

Service Line

Digital Experience

📌 Senior Systems Engineer (Pune)
🏢 Infosys
📍 Pune