- Understand customer requirements and their existing technology workplace.
- Develop a strong understanding of Cloud Computing, AWS, Azure, IT Infrastructure, Cybersecurity, and Managed Services.
- Assist in identifying suitable technology solutions based on customer requirements.
- Coordinate with technical teams to understand solution capabilities and requirements.
- Communicate technical concepts and solution benefits to customers in a clear and simple manner.
- Participate in customer discussions and requirement-gathering sessions.
- Research new technologies and understand their practical business applications.
- Support solution discussions by gathering relevant technical and commercial information.
- Coordinate with internal teams, technology partners, and customers when required.
Skills s Qualifications
- Bachelor's degree in B.Tech / B.E. / BCA / B.Sc / BBA / B.Com / MBA or a related field.
- Strong interest in technology and willingness to learn.
- Good communication and interpersonal skills.
- Ability to understand and explain technical concepts.
- Good analytical and problem-solving skills..
- Basic knowledge of MS Excel, PowerPoint, and Word.
- Ability to work effectively with both technical and non-technical teams.
- A proactive approach with good learning ability.