Profile Snapshot

Role: The role is responsible for strengthening SNEHAs public presence, storytelling,
and digital engagement by managing social media, website content, reporting,
branding, and communication operations. The position ensures that SNEHAs work
across health, youth, violence prevention, and palliative care is accurately
represented, ethically communicated, and strategically amplified.
Educational Requirement: Post Graduate in Media or related
Experience: Minimum 3 years of experience
Reports to: Communications Manager
Apply: Applications are to be sent via email to [email protected] with
the Subject line: Communications Coordinator

Duties & Responsibilities:
Social Media Management

- Plan and schedule monthly social media posts across Instagram, LinkedIn, Facebook, X, and YouTube
- Create platform-specific engaging content (text, images, videos)
- Monitor trends, respond to comments, and engage audiences
- Coordinate with programme teams and design consultants for special day postsSupport communications team in broader tasks

Website & Digital Media

- Manage monthly website activities: blogs, SEO, updates, donor logos, event calendar
- Liaise with website and SEO vendors for timely maintenance
- Reporting
- Prepare monthly analytics reports for communications, social media, and website
- Draft quarterly and half-yearly reports
- Coordinate and proof the Annual Report,



including photography.

Content Creation & Data Bank

- Collect data for Annual Report, newsletters, and awards
- Conduct monthly media surveillance for relevant news
- Maintain multimedia content bank (photos, videos, podcasts) for storytelling and campaigns
- Collaborate with programme teams to gather project info
- Conferences, Speaking & Podcasts
- Identify and coordinate speaking engagements, podcasts, and influencer interviews for senior management

Branding & Stakeholder Coordination
Assist programme teams in aligning materials with SNEHA branding
Build capacity of Documentation Officers on branding
Maintain updated database of media and vendor contacts
Management Responsibilities

- Ensure case stories and visuals follow branding guidelines
- Oversee updates of communication materials with programme teams
- Plan and run social media campaigns linked to programs and events
- Consolidate analytics for campaign planning
- Coordinate vendor support for website updates

Operations & Other Responsibilities

- Manage communication operations including email coordination, vendor management, PR/media activities, and intern mentoring
- Participate in organizational and research meetings
- Central / Key Programme Events
- Manage events logistics: branding materials, vendor hiring, documentation, payments, and media coverage.

📌 Communications Coordinator (Santacruz, Mumbai)
🏢 SNEHA
📍 Santacruz, Mumbai