We are looking for a skilled Intune Administrator with experience in managing and supporting enterprise endpoint devices using Microsoft Intune and Workspace ONE. The candidate will be responsible for device enrollment, application deployment, endpoint security, troubleshooting, and end-user support across Windows, macOS, Android, and iOS platforms.
Key Responsibilities
- Manage and administer Microsoft Intune and Workspace ONE environments.
- Configure and support device enrollment for Windows, macOS, Android, and iOS devices.
- Implement and manage Apple Device Enrollment (ADE) and Android Enterprise enrollment.
- Deploy applications, profiles, compliance policies, and security configurations through Intune.
- Support Windows Autopilot and Pre-Provisioning deployments.
- Monitor and maintain endpoint compliance, security, and asset inventory.
- Troubleshoot device enrollment, MDM agent, policy, and application deployment issues.
- Package and deploy applications for Apple Mac devices.
- Create and deploy PowerShell and macOS shell scripts through Intune.
- Monitor Endpoint Analytics and recommend performance improvements.
- Coordinate with OEM vendors and service providers for device-related issues.
- Provide L2 support for Outlook and messaging-related issues.
- Perform remote wipe, selective wipe, and device retirement activities.
- Maintain documentation and follow ITIL-based incident and problem management processes.
Required Skills
- Microsoft Intune Administration
- VMware Workspace ONE
- Windows 10/11 Management
- macOS Administration
- iOS & Android Device Management
- Apple Device Enrollment (ADE)
- Android Enterprise
- Windows Autopilot
- Endpoint Analytics
- Application Deployment & Packaging
- PowerShell Scripting
- Outlook Troubleshooting
- Device Compliance & Security Policies
- Asset Management
Preferred Skills
- Microsoft 365 Administration
- Entra ID (Azure AD)
- Conditional Access
- Exchange Online Basics
- ITIL Framework Knowledge