Customer Support Representative (Mumbai)

Customer Support Representative (Mumbai)

09 Oct
|
Quess IT Solutions
|
Mumbai

09 Oct

Quess IT Solutions

Mumbai

Job Responsibilities:

- Handle inbound and/or outbound calls from international customers.
- Provide accurate information and resolve customer queries professionally.
- Understand customer concerns and provide appropriate solutions.
- Maintain excellent customer service and ensure customer satisfaction.
- Follow company policies, processes, and quality standards.
- Document customer interactions accurately in the system.
- Meet defined productivity, quality, and customer service targets.

📌 Customer Support Representative (Mumbai)
🏢 Quess IT Solutions
📍 Mumbai

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