09 Oct
|
Royal Chains
|
Mumbai
09 Oct
Royal Chains
Mumbai
- Handle B2B client communication and relationship management.
- Coordinate with Sales, Production, QC, Packing & Dispatch teams.
- Process and track customer orders from booking to dispatch.
- Follow up with clients regarding order status, delivery and pending requirements.
- Handle customer queries and resolve issues through internal coordination.
- Maintain customer records, order details and MIS reports in Excel/ERP.
Required Skills:
- Good communication and client coordination skills.
- Strong follow-up and organizational abilities.
- Positive knowledge of MS Excel; ERP/CRM knowledge preferred.
- Jewellery manufacturing experience will be an advantage.
- Smart, presentable and detail oriented.
📌 CRM Executive | Jewellery Industry (Mumbai)
🏢 Royal Chains
📍 Mumbai