09 Oct
|
Spearhead Professional
|
Gurugram
09 Oct
Spearhead Professional
Gurugram
Role & responsibilities
- Handle inbound and outbound voice calls from customers and provide accurate and professional assistance.
- Understand customer concerns, identify the issue, and provide appropriate resolution or guidance
- Identify recurring customer issues and share feedback with the relevant team.
- Maintain qualified English communication, active listening and problem-solving skills.
- Adapt to rotational shifts and work effectively in a target-driven environment
Preferred candidate profile
📌 Voice Process Executive (Gurugram)
🏢 Spearhead Professional
📍 Gurugram