09 Oct
|
Tata Consultancy Services
|
Noida
09 Oct
Tata Consultancy Services
Noida
Job Description - Intune / Mac Systems Administrator
Location: Noida
Experience: 4-7 Years
Job Summary
We are looking for an experienced Intune & Mac Systems Administrator to manage and support enterprise Mac and Windows device infrastructure. The ideal candidate should have hands-on experience in Microsoft Intune, macOS management, Azure AD, MDM/MAM, Autopilot, and endpoint security while ensuring device compliance and operational excellence.
Key Responsibilities
- Manage and support enterprise Mac systems infrastructure and endpoint management solutions.
- Install, configure, and troubleshoot hardware and software on macOS devices.
- Administer and maintain Apple DEP (Device Enrollment Program) and VPP (Volume Purchase Program).
- Deploy and manage Office 365 applications, Line of Business (LOB) applications, web links, and Store applications through Microsoft Intune.
- Manage Apple APNs certificates, MDM authority provisioning, and RBAC administration.
- Administer Azure Active Directory (AAD) users, groups, and device policies.
- Perform Mobile Device Management (MDM) and Mobile Application Management (MAM) using Intune.
- Manage Windows Autopilot enrollment, endpoint compliance, Microsoft Defender, and device monitoring.
- Handle non-compliant device remediation, retirement activities, and end-user communication.
- Configure and maintain security policies, compliance policies, configuration profiles, and restriction policies.
- Generate compliance reports and drive continuous improvement in compliance metrics.
- Analyze trends, identify recurring incidents, and work with relevant teams to reduce ticket volumes.
- Act as a liaison between business users and the Intune MDM platform.
- Troubleshoot endpoint management issues and provide effective resolutions.
- Coordinate with vendors and support teams for issue resolution and service improvements.
- Support incident, problem, and change management activities.
Required Skills
- Robust experience in Microsoft Intune Administration.
- Hands-on experience with macOS Management and Apple ecosystem administration.
- Knowledge of Apple DEP, VPP, APNs, and Mac device lifecycle management.
- Experience with Azure Active Directory (Entra ID).
- Expertise in MDM/MAM, device compliance, and endpoint security.
- Knowledge of Windows 10/11 Autopilot and Microsoft Defender.
- Understanding of Android Enterprise device management.
- Experience in security policy management and compliance reporting.
- Knowledge of Incident Management and Problem Management processes.
- Strong troubleshooting, analytical, and communication skills.
Preferred Qualifications
- Experience in enterprise endpoint management environments.
- Exposure to Microsoft Endpoint Manager and security compliance frameworks.
- Relevant Microsoft certifications in Intune, Endpoint Management, or Azure Administration are preferred.
📌 Intune Admin / MAC system Admin (Noida)
🏢 Tata Consultancy Services
📍 Noida