Responsible for providing technical support and service for our submersible pumps and motors. The ideal candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving skills, and exceptional customer service abilities.

Position: Sr. Executive / Asst. Manager - After Sales Services (Customer Service)

Education and Experience:

- Bachelor's degree in Mechanical or Electrical Engineering or related field.
- Minimum 5+ years of experience in after-sales service, technical support, or a related field.
- Robust knowledge of submersible pumps and motors, hydraulics, and electrical systems.

Location: Savli, Gujarat

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Technical Support: Provide technical assistance to customers, distributors, and field service technicians via phone, email, or on-site visits.
2. Troubleshooting: Identify and resolve technical issues related to submersible pumps and motors, including fault diagnosis and repair.
3.



Service and Repair: Perform on-site service and repair of submersible pumps and motors, including installation, commissioning, and maintenance.
4. Training and Development: Conduct training sessions for customers, distributors, and field service technicians on product operation, maintenance, and repair.
5. Documentation: Maintain accurate records of technical support, service, and repair activities.
6. Collaboration: Work closely with sales, manufacturing, and R&D; teams to resolve customer issues and improve product performance.
7. Continuous Improvement: Identify areas for product improvement and provide feedback to the R&D; team.

Skills and Abilities:

- Communication and problem-solving
- Time management and organization
- Ability to travel (up to 50% of the time)

📌 Sr. Executive / Asst. Manager - After Sales Service || Savli (Vadodara)
🏢 Pluga Pumps And Motors
📍 Vadodara