Dear candidate, We are hiring candidates with experience in Order Management / Order Processing for an L1 role.

Key Responsibilities:

- Handle end-to-end order processing and order management activities.
- Review and validate customer orders for accuracy and completeness.
- Process sales orders in ERP systems and ensure timely order fulfillment.
- Coordinate with internal teams such as Sales, Customer Service, Logistics, and Finance.
- Track order status and resolve order-related issues and discrepancies.
- Manage order changes, cancellations, holds, and amendments.
- Monitor pending orders and follow up with relevant stakeholders.
- Maintain accurate order records and update systems regularly.
- Ensure adherence to defined SLA and quality standards.
- Prepare and maintain daily/weekly operational reports.

Required Skills





- Experience in Order Management / Order Processing / Sales Order Management.
- Good understanding of the Order-to-Cash (O2C) process.
- Exposure to ERP systems such as SAP/Oracle is preferred.
- Good communication and stakeholder management skills.
- Solid attention to detail and problem-solving ability.
- Good MS Excel skills.
- Willingness to work in rotational shifts.

Experience: 0.6 months to 2years

Level: L1

Mode of work: office

Notice: Immediate

Shift : Flexible

Sutherland never asks for payments or favors for job opportunities. Report suspicious activity to [email protected]

Regards,
Pamela Ranet ASutherland

📌 Walk-in || Openings For Order Management (Chennai)
🏢 Sutherland
📍 Chennai