We are seeking a Product Experience Designer who will play a pivotal role in shaping user-centric solutions by deeply understanding customer journeys (CUJs), collaborating with cross-functional business teams, and driving UI/UX excellence. This role blends design thinking, stakeholder engagement, and product instrumentation to deliver intuitive and impactful user experiences.
Key Responsibilities:
- CUJ Analysis & Strategy
- Understand and map critical customer journeys (CUJs) across products and services.
- Identify pain points and opportunities for experience improvement.
- Cross-Functional Collaboration
- Work closely with business teams, product managers, and developers to align on goals and priorities.
- Facilitate workshops and discussions to gather insights and drive consensus.
- Design & Prototyping
- Create high-fidelity mockups using tools like Figma.
- Develop interactive simulations and walkthrough videos to communicate design intent.
- Stakeholder Alignment
- Present concepts and prototypes to stakeholders for feedback and approval.
- Iterate designs based on input and ensure alignment with business objectives.
- UI Optimization & Instrumentation
- Collaborate with engineering teams to implement UI enhancements.
- Define and track instrumentation metrics to measure user engagement and experience quality.
Qualifications:
- Proven experience in UX/UI design, product design, or related roles.
- Proficiency in Figma and video prototyping tools.
- Solid analytical and communication skills.
- Experience working in agile environments and with cross-functional teams.
- Familiarity with product instrumentation and data-driven design.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.