Technologies & tools

Must have

ServiceNow

The ServiceNow team at Sii delivers services to clients across various industries in Europe and the United States. We specialize in enhancing customer platforms, optimizing and digitalizing process workflows, and expanding the platforms used within our clients organizations. Our expertise covers the following modules: ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM within the ServiceNow ecosystem.

At Sii, all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal and fair treatment of everyone, regardless of legally protected characteristics. We actively promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Your tasks

- Creating and maintaining existing documentation
- Taking part in the testing and deployment activities
- Participating in requirement analysis and review sessions, design reviews, and Scrum meetings
- Executing platform upgrades, including skipped records review
- Performing administration duties, configuration tasks, and general activities in ServiceNow, including standard configuration, security, workflow, data management, and integration
- Identifying opportunities for potential automation to enhance the end-user experience with the platform
- Developing scripts in various areas (Business Rules, UI Actions, Access Control Lists, UI Policies, UI Pages)
- Creating, customizing, and modifying Flow/Workflow, portals, and widgets




- Setting up dashboards with reporting capabilities
- Integrating with 3rd-party tools and other ServiceNow instances (including out-of-the-box APIs and REST/SOAP web services)
- Validating the technical solution before deployment

Requirements

- Minimum 5 years of experience as a ServiceNow Developer
- Experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management
- Previous work with the ServiceNow IRM (Integrated Risk Management) module, including configuration of Risk Management, Policy and Compliance Management, Audit Management, and Vendor Risk Management
- Knowledge of risk assessment methodologies, control testing, issue management, and implementation of compliance frameworks within ServiceNow IRM
- Ability to configure risk statements, control objectives, risk indicators (KRI), and reporting dashboards in IRM
- An organized and focused approach to work
- Robust analytical and communication skills
- Fluency in Polish and English is required
- Residing in Poland required

Nice to have

- Relevant ServiceNow certifications

Job no. JOB-6XJC8

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow Developer with IRM (India)
🏢 Sii Polska
📍 India