Position: Executive/Sr. Executive Channel Sales (CME/CMO)
Openings: 7
Locations: Ahmedabad, Gandhinagar, Baroda, Rajkot, Vapi and Khokhara

Job Purpose

The Officer/Executive Channel Management is responsible for driving revenue growth across

express services within the assigned territory. This role focuses on expanding the network

through strategic channel partner acquisition, maximizing revenue from existing partners,

ensuring operational excellence, and implementing key business initiatives to strengthen

DTDC's market presence.

Key Responsibilities

1. Revenue & Target Achievement

- Own and deliver assigned Domestic and International revenue targets across the

territory.

- Develop and execute territory-wise sales plans to consistently achieve monthly,

quarterly, and annual targets.

- Ensure high quality of revenue by monitoring timely collections and maintaining a healthy

DSO (Days Sales Outstanding).

2. Business Development & Network Expansion

- New Business Development (NBD): Identify and convert new customer and business

opportunities through channel partners.

- Retained Business Development (RBD): Increase revenue from existing customers

and partners through upselling, cross-selling, and identifying incremental volume

opportunities.

- Identify, appoint, and onboard high-potential channel partners to expand branch reach

and market coverage.

- Research potential markets, customer segments, and regional trade corridors to drive

business growth.

3. Partner Management & Engagement

- Build and sustain solid relationships with existing channel partners through regular

engagement, business reviews, and performance tracking.





- Monitor partner productivity, revenue contribution, customer acquisition metrics, and

growth trajectories.

- Conduct regular performance reviews with partners to identify operational gaps and build

actionable recovery/growth plans.

4. Operations, Service & Project Execution

- Drive key organizational and channel projects, ensuring 100% implementation at the

branch and partner level. Coordinate closely with Operations, Service Delivery, and customer support teams to

resolve service issues, improve SLAs, and enhance overall customer experience.

- Promote effective adoption and utilization of company products, digital platforms, and

tech-driven logistics solutions across the partner network.

5. Market Intelligence & Reporting

- Track competitor activities, pricing, and market trends within the territory to provide

feedback for counter-strategies.

- Maintain updated sales pipelines, accurate forecasts, and routine MIS reports for

leadership review.

Key Performance Indicators (KPIs)

- Monthly, Quarterly, and Annual Revenue Target Achievement (Domestic & International)
- Number of new channel partners appointed and successfully onboarded
- % Growth in NBD & RBD revenue contributions
- DSO and timely collection metrics
- Implementation rate of central digital and service initiatives across the territory

Qualification & Experience

- Education: Bachelor’s degree in Business Administration, Marketing, Commerce,

Logistics

- Experience: 2–4 years of proven experience in channel sales, business development,

or network expansion—preferably in the Express Logistics, Courier, Supply Chain, or

FMCG/Telecom industries.

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📌 Walk-in || Executive/Sr. Executive Channel Sales (Vapi)
🏢 Dtdc Express
📍 Vapi