Key Responsibilities:
Gather and refine business requirements; create user stories & acceptance criteria
Support Salesforce developers during sprints and backlog grooming
Perform functional testing and support QA/UAT
Work across Sales Cloud, Service Cloud, Marketing Cloud/Pardot & Experience Cloud
Recommend Salesforce-driven process improvements
Required Skills:
5+ years of Salesforce functional/business analysis experience
Solid knowledge of Sales, Service, Marketing & Experience Clouds
Salesforce Administrator Certification (mandatory)
Agile delivery experience (Jira / Azure DevOps)
Excellent communication & analytical skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.