09 Oct
|
Penguin Trading
|
Kolkata
09 Oct
Penguin Trading
Kolkata
Roles and Responsibilities
- Provide customer support through phone calls, emails, and chats to resolve their queries and concerns.
- Handle customer complaints and feedback in a skilled manner to ensure high levels of satisfaction.
- Assist customers with product information, orders, returns, exchanges, and other related issues.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
📌 Customer Care Executive (Kolkata)
🏢 Penguin Trading
📍 Kolkata