Role Overview
We are looking for a highly responsible, hands-on, and result-oriented Regional Operations Manager who can independently manage multi-warehouse operations during the day and field/route operations during the night.

The ideal candidate should be comfortable working in a quick-paced, 24x7 operational environment, taking ownership of critical situations, managing multiple teams, and travelling across cities whenever required for warehouse setup, operational stabilisation, and issue resolution.

This role requires someone who does not limit themselves to routine responsibilities but is willing to take complete ownership of operations and be available during emergencies or critical operational situations, including after regular working hours.

Key Responsibilities

1. Multi-Warehouse Operations

- Independently plan, manage, and monitor multiple warehouses within the assigned region, covering receiving, storage, picking, inventory, dispatch, returns, and stock reconciliation.
- Ensure inventory accuracy, proper stock movement, space utilization, product handling, warehouse discipline, and adherence to SOPs.
- Coordinate effectively with warehouse teams, field teams, drivers, and management to ensure smooth operations.
- Conduct regular warehouse audits, identify operational gaps, and implement measures to improve efficiency and reduce costs.
- Take complete ownership of warehouse performance and achievement of operational KPIs.

2. Night Operations & Route Management

- Plan and manage night-time field operations, including refilling, picking, returns, collections, and dispatch routes.
- Prepare daily route plans and allocate manpower and vehicles based on operational priorities.
- Manage and supervise Refillers, Pickers, Drivers, and field teams, ensuring route productivity and timely completion of activities.
- Ensure priority routes and critical client locations are serviced within defined timelines.
- Take immediate corrective action for route delays, manpower shortages, vehicle issues, or other operational failures.

3. Team Leadership & Accountability

- Lead warehouse and field teams with strong focus on discipline, productivity, ownership, and accountability.




- Conduct daily operational huddles, communicate priorities and targets, and ensure timely execution.
- Train, guide, and develop team members to improve productivity and operational standards.
- Monitor attendance, punctuality, task completion, productivity, and overall team performance.
- Build a culture of ownership where teams deliver results with minimal supervision.

4. 24/7 Operational Ownership

- Take end-to-end responsibility for critical operational situations, including emergencies outside regular working hours.
- Act as an escalation point for urgent warehouse, logistics, manpower, vehicle, inventory, and client-site issues.
- Respond quickly to operational emergencies and coordinate with relevant teams until complete resolution.
- Ensure critical business operations are not impacted due to delays, communication gaps, or lack of ownership.
- Demonstrate flexibility in working hours based on business and operational requirements.

5. Multi-City Travel & Expansion

- Be willing to travel across multiple cities and states, particularly across South India, as required.
- Take ownership of new warehouse setup and operational launch, including manpower, infrastructure, inventory, route planning, and operational readiness.
- Visit existing locations to resolve critical operational issues and improve performance.
- Support the management team in scaling operations across new cities and locations.
- Work independently in new cities during the setup and stabilization phase.

6. Reporting, Compliance & Process Improvement

- Prepare and review reports covering inventory, dispatches, returns, damages, shortages, route performance, manpower productivity, and other operational KPIs.
- Ensure accurate documentation and compliance with company SOPs and operational processes.




- Identify recurring operational issues and implement sustainable solutions to improve efficiency and service quality.
- Continuously improve warehouse and field processes while reducing operational costs.
- Escalate major operational risks, discrepancies, and business-impacting issues to management with clear action plans.

Candidate Profile

We are looking for a candidate who is highly accountable, ownership-driven, and capable of independently managing operations. The candidate should be comfortable managing multiple warehouses during the day and route/field operations during the night in a fast-paced, high-pressure, 24/7 operational environment.

The candidate should be willing to take responsibility during emergency and critical operational situations, travel frequently across multiple cities, and work independently during warehouse setup, audits, and issue resolution. Strong team management, planning, coordination, decision-making, multitasking, and problem-solving skills are essential.

Minimum Requirements

- 3+ years of relevant experience in Quick Commerce, E-commerce, FMCG, Retail, Warehouse Operations, Logistics, Distribution, or Inventory Management.
- Experience managing warehouse and field operations, including Pickers, Refillers, Drivers, warehouse staff, or similar operational teams.
- Strong knowledge of inventory management, stock reconciliation, dispatch, returns, warehouse processes, and operational KPIs.
- Good working knowledge of MS Office and inventory/warehouse management systems.
- Willingness to travel locally and inter-city; two-wheeler/bike is mandatory for local commuting.
- Flexible to work beyond standard working hours based on operational requirements.

Preferred Qualifications

- Bachelor's degree, diploma, or equivalent qualification in Operations, Supply Chain, Logistics, Business Administration, or a related field.
- Prior experience in multi-location or multi-warehouse operations.
- Experience in field-based logistics, distribution, Quick Commerce, FMCG, or last-mile operations.
- Experience in new warehouse setup and operational launch.
- Strong understanding of route planning, manpower planning, and operational performance management.

📌 Regional Operations Manager (Bengaluru)
🏢 JustVend
📍 Bengaluru