Role & responsibilities

- Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
- Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales.
- Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
- Ensure all components of the branch sales model function as per design Complaints Handling
- Review Branch Operations reports
- Managing teller operations and vault
- Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers
- Review Suspense & Dummy accounts
- Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
- Adherence of sales process & Operational Checklist.

Preferred candidate profile

- Minimum experience in years 10 yrs
- Exposure to banking preferable

Location: BTM 4th Stage, Sarjapur, Avalahalli and Bommasandra Industrial Estate

📌 Walk-in || Retail Branch Manager (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru