The Director of Sales Operations will lead nationwide sales strategy and operational execution across India for Workplace Enhancement Service, driving revenue growth, operational excellence, and market expansion. This senior leadership role requires a strategic thinker with proven ability to scale operations, build high-performing teams, and deliver results in a complex, multi-region environment.

Responsibilities

Sales Leadership

- Develop and execute comprehensive sales strategies to achieve ambitious revenue targets across all Indian markets
- Lead business development initiatives to expand market presence and capture new opportunities
- Build and maintain strategic relationships with key clients, partners, and stakeholders
- Drive sales pipeline management, forecasting accuracy, and deal closure rates
- Identify emerging market trends and competitive dynamics to inform strategic positioning

Operations Management

- Oversee end-to-end operational processes ensuring efficiency, quality, and scalability
- Establish operational standards, policies, and procedures across all regional offices
- Implement performance metrics and KPIs to monitor operational health and drive continuous improvement
- Optimize resource allocation and capacity planning to support business growth
- Ensure compliance with regulatory requirements and company policies nationwide

Team Leadership

- Build, mentor, and lead high-performing sales and operations teams across multiple locations
- Set clear performance expectations and provide regular coaching and development
- Foster a culture of accountability, collaboration, and excellence
- Develop succession planning and talent pipeline for critical roles

Strategic Planning

- Collaborate with senior leadership to define long-term growth strategies




- Develop annual business plans with explicit objectives, milestones, and resource requirements
- Drive cross-functional alignment between sales, operations, finance, and other departments
- Lead strategic initiatives including market expansion, process transformation, and technology adoption

Financial Management

- Own PL responsibility for sales and operations functions
- Develop and manage budgets, ensuring optimal ROI on investments
- Analyze financial performance and implement corrective actions as needed
- Drive cost optimization while maintaining service quality standards

Requirements

Experience

- 18 years of progressive experience in sales and operations leadership roles
- Minimum 5 years managing pan-India or multi-region operations
- Proven track record of achieving revenue targets and operational KPIs
- Experience scaling operations in high-growth environments

Education

- Bachelors degree required; MBA or advanced degree preferred
- Professional certifications in sales, operations, or relevant fields are advantageous

Skills Competencies

- Strategic thinking
- Leadership
- People management
- Data-driven decision-making
- Analytical skills
- Communication
- Stakeholder management
- CRM systems
- ERP platforms

Personal Attributes

- Results-oriented with entrepreneurial mindset
- Adaptable and resilient in face of challenges
- Collaborative leadership style with ability to influence across levels
- High integrity and ethical standards
- Willingness to travel extensively across India (40-50%)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Director - Sales & Operations (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru