Role Summary

Skilled Fitness Equipment Technicians to provide installation, inspection, repair and un-installation services at customer locations. The technician will be responsible for diagnosing issues, completing repairs safely, updating service records in real time and ensuring customer satisfaction.

Responsibilities:

1. Professionally install and set up current equipment and machines according to manufacturer

specifications.

2. Explain product usage, basic maintenance and safety instructions to the customer.

3. Perform repair in case of breakdown and maintenance of the equipment to extend its

lifespan and ensure peak performance.

4. Utilize diagnostic tools and technical expertise to troubleshoot and resolve issues promptly.

5. Willingness to travel and work outside regular business hours, including evenings and weekends,

to accommodate customers operating schedules.

6. The capacity to work as part of a team, collaborate with other staff members to ensure gym

equipment is in optimal condition.

7. Perform complete functional, safety checks and cleanliness protocol after every service.

Requirement:

1. Proficiency in using a variety of hand and power tools.

2. Strong mechanical and technical aptitude.

2. Excellent problem-solving skills.

3. In-depth knowledge of fitness equipment, Spare parts and systems.

4.



Strong mechanical and electrical skills for troubleshooting and repairing various fitness equipment, including

treadmills, elliptical, weight machines, cardio machines and Massage Chair

5. Knowledge of control systems, sensors, and electronic components used in fitness equipment.

6. 25 years of experience in fitness equipment, home appliances, gym equipment or electrical/mechanical

servicing.

7. A relevant degree or certification in mechanical engineering, electronics, or a related field is preferred.

Certifications from equipment manufacturers or industry organizations can be advantageous.

8. Good customer-handling and communication skills.

9. Ability to work independently during home visits.

10. Smartphone proficiency for service applications and real-time updates.

Performance Expectations

1. Target capacity: Up to 4 completed calls per day, subject to travel distance and job complexity.

2. Working days: Approximately 24 days per month.

3. Maintain accurate real-time updates for every assigned call.

4. Achieve high first-time resolution and minimize repeat visits.

5. Maintain positive customer feedback and follow service TAT.

6. Ensure zero false, delayed or backdated closure updates.

📌 C Technician - Gym Equipment's (Hyderabad)
🏢 Cult.fit
📍 Hyderabad