Officer-Customer Care Services (Amravati)

Officer-Customer Care Services (Amravati)

09 Oct
|
Kokilaben Dhirubhai Ambani Hospital
|
Amravati

09 Oct

Kokilaben Dhirubhai Ambani Hospital

Amravati

Job Summary

Officer-Customer Care Services

Job Details

- Job No 07 AMRAVATI
- Department: Support Staff and Tech
- Location: Amravati
- Work Experience: 0-5 Years
- Qualification: Graduate; PG / Diploma (Relevant) preferred

Description

- Ensure that right billing takes place based on the kind of service required by the patient
- Readily help the patient and attendant
- Solving the problems of the patient and transparent the queries regarding their case
- Problems being diverted from operational departments for proper solution
- Guiding the patient to right departments
- Helping the corporate in patients with proper correspondence with the corporate
- Preparing the complete TPA files and submitting to Finance department




- Sending the reports to the MRD department after every 15 days
- Giving the letters, Railway / air concession forms to the patient
- Coordination with different departments of the hospital
- Submission of any deficiencies / queries raised by the insurance company
- To be a part of the Quality Improvement Initiative Protocols of the organization.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Officer-Customer Care Services (Amravati)
🏢 Kokilaben Dhirubhai Ambani Hospital
📍 Amravati

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