09 Oct
|
Access Healthcare
|
Chennai
09 Oct
Access Healthcare
Chennai
Roles and Responsibilities :
- Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
- Collaborate with internal teams such as patient access, revenue cycle management (RCM), and physician offices to resolve AR issues.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0.6-2 years of experience in Accounts Receivable Calling or similar role in US Healthcare industry.
- Robust knowledge of RCM processes including denial management and appeal procedures.
- Excellent communication skills for effective phone conversations with patients/customers.
- Ability to work independently with minimal supervision while maintaining high productivity levels.
📌 AR Caller (Chennai)
🏢 Access Healthcare
📍 Chennai