Role & responsibilities

- Executes the gathering, documentation, alignment and management of all requirements in projects and maintenance and contribution to solution component description incl. the documentation and alignment of change requests
- Cooperates with the requirement engineers, business analysis and product owners in the creation of system requirements from the business requirements in JIRA, ALM and Microsoft Office
- Collaborates with the developers in the adaptation of the system documentation as a specification for the programming
- Cooperates with the test engineers in the creation of testable system requirements
- Supports the definition of the expected functional test outcomes
- Identifies and resolves issues with applications and carries out agreed applications maintenance tasks (incl. recurring tasks) for functional operations and assures functional and technical quality
- Evaluates submitted error tickets, analysis and,



if necessary, adapts the requirements and/or system documentation
- Maintains rules and system configurations as well as control and data tables
- Participates in the monitoring and protocolling of the utilization and availability in accordance with the agreed SLA
- Ensures all quality criteria for every requirement and evaluates according to importance and/or stability
- Participates in the agile events (stand-up, review, retro)

Preferred candidate profile

- Domain knowledge of COBOL
- Good to have experience in requirements engineering or business analysis, additionally SQL (Basics)
- Experience in working with distributed teams (off-shore, near-shore, in office)
- Knowledge of insurance contract/administration processes

📌 Business Analyst (Mumbai)
🏢 Ergo Technology & Services
📍 Mumbai