- Handle customer inquiries, concerns, and feedback via phone calls in a qualified and courteous manner.
- Resolve customer issues promptly and efficiently by providing accurate information and solutions.
- Maintain records of all interactions with customers using our CRM system.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- Fluency in English language (written & spoken).
- 1-3 years of experience in BPO/call center environment.
- Strong voice processing skills for clear communication over the phone.
- contact Person :HR Kajal Singhal ((phone hidden))
📌 Customer Support Executive (Noida)
🏢 iEnergizer
📍 Noida
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