- Provide technical support to customers through email, chat, or other digital channels.
- Troubleshoot and resolve customer issues related to software products in a timely manner.
- Collaborate with internal teams to escalate complex issues and ensure prompt resolution.
- Maintain accurate records of customer interactions using CRM software.
Job Requirements :
- 1-5 years of experience in international non-voice technical support or similar role.
- Robust understanding of international chat process and procedures.
- Excellent communication skills for effective issue resolution via email/chat.
📌 Non Voice Technical Support Executive (Chennai)
🏢 Movate Technologies
📍 Chennai
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